Returns & Exchanges
At Little Free Library Store, we want you to be completely satisfied with your book exchange products; if your item isn't the perfect fit for your neighborhood, we offer returns on most items within 30 days of purchase.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Receive Your Refund
Once our warehouse inspects the returned library or accessory, we will process a refund to your original payment method within 7-10 business days.